Our Commitment to Quality

At Infilstruc, we believe that quality water is not just a luxury—it's a necessity. Our commitment to delivering premium water starts at the source and continues through every step of our process until the water reaches your home or office.

This article provides an inside look at our comprehensive quality control measures and the stringent standards we adhere to, ensuring that every drop of water we deliver meets the highest levels of purity and safety.

Canadian Water Regulations and Standards

Before delving into our specific quality processes, it's important to understand the regulatory framework that governs water quality in Canada:

Federal Guidelines

Health Canada establishes the Guidelines for Canadian Drinking Water Quality (GCDWQ), which set out the basic parameters that all drinking water systems should strive to achieve to protect public health.

Provincial Standards

Each province and territory has its own regulatory framework for drinking water quality. These regulations are often based on federal guidelines but may include additional requirements specific to regional concerns.

Bottled Water Standards

The Canadian Food Inspection Agency (CFIA) oversees bottled water products under the Food and Drugs Act and Regulations, which include specific requirements for bottled water labeling, composition, and safety.

At Infilstruc, we not only comply with these regulations but exceed them in many areas, implementing additional quality measures to ensure our water meets the highest possible standards.

Our Multi-Stage Quality Control Process

1. Source Selection and Monitoring

Quality begins at the source. Our water originates from carefully selected natural springs and protected groundwater sources across Canada.

  • We conduct comprehensive geological and hydrogeological surveys to identify pristine water sources
  • Regular environmental monitoring ensures the continued purity of the source area
  • Water source catchment areas are protected from potential contamination
  • We analyze seasonal variations to understand how environmental factors affect water composition

2. Multi-Barrier Purification System

Even the purest natural water undergoes our advanced purification process to ensure absolute quality:

  • Microfiltration: Removes particles and microorganisms as small as 0.1 microns
  • Activated Carbon Filtration: Eliminates chlorine, organic compounds, and substances that could affect taste or odor
  • Reverse Osmosis (for select products): Removes dissolved solids, heavy metals, and other potential contaminants
  • UV Sterilization: Provides a final barrier against any potential microbial contamination
  • Ozonation: Ensures water remains pure during bottling and storage

3. Laboratory Testing and Analysis

Our state-of-the-art laboratory conducts rigorous testing throughout the production process:

  • Over 250 potential contaminants are regularly tested for, including bacteria, chemicals, heavy metals, and pesticides
  • Daily microbiological testing ensures absolute safety
  • Hourly quality checks during production monitor key parameters
  • Sensory evaluation panels assess taste, odor, and appearance
  • Periodic testing by independent laboratories provides unbiased verification

Parameters We Monitor

Our comprehensive testing covers a wide range of parameters to ensure water quality:

Microbiological Parameters

  • Total coliforms and E. coli (indicators of potential contamination)
  • Heterotrophic plate count (general bacterial population)
  • Pseudomonas aeruginosa and other specific microorganisms

Physical Parameters

  • Turbidity (clarity of water)
  • pH level (acidity/alkalinity balance)
  • Total dissolved solids (mineral content)
  • Conductivity (measure of water's ability to conduct electricity)
  • Color and appearance

Chemical Parameters

  • Mineral content (calcium, magnesium, potassium, etc.)
  • Heavy metals (lead, arsenic, mercury, etc.)
  • Nitrates and nitrites
  • Pesticides and herbicides
  • Disinfection byproducts
  • Volatile organic compounds

Bottling and Packaging Standards

Our commitment to quality extends to our bottling and packaging processes:

Clean Room Technology

Our bottling facilities incorporate clean room technology to prevent any contamination during the filling process. These controlled environments feature:

  • HEPA air filtration systems
  • Positive air pressure to prevent outside contaminants
  • Rigorous sanitation protocols
  • Regular environmental monitoring

Bottle Quality and Safety

All our bottles and containers are:

  • Made from food-grade, BPA-free materials
  • Sanitized and rinsed with purified water before filling
  • Inspected using advanced vision systems to detect any defects
  • Designed to maintain water quality during storage and transport

Quality Control Throughout Distribution

Our quality assurance continues after bottling:

  • Each batch is assigned a unique identifier for complete traceability
  • Random sampling from finished batches for final quality verification
  • Temperature-controlled storage facilities and delivery vehicles
  • Regular cleaning and sanitization of delivery equipment

Certifications and Compliance

Our commitment to quality is validated through various certifications and compliance measures:

  • HACCP Certification: Our facilities maintain Hazard Analysis Critical Control Point certification, a systematic preventive approach to food safety.
  • ISO 22000: We adhere to international standards for food safety management systems.
  • NSF International: Many of our products are certified by the National Sanitation Foundation, a respected third-party certification organization.
  • IBWA Member: We follow the strict Code of Practice established by the International Bottled Water Association.
  • Regular Regulatory Inspections: Our facilities undergo routine inspections by health authorities and regulatory agencies.

Continuous Improvement

At Infilstruc, quality is not static—it's an ongoing commitment to improvement:

  • Our quality team regularly reviews and updates testing protocols
  • We invest in the latest water quality technology and equipment
  • Staff undergo regular training on quality standards and procedures
  • We actively participate in industry research and development initiatives
  • Customer feedback is incorporated into our quality processes

Transparency and Customer Education

We believe our customers have a right to know about the quality of their water:

  • Water quality reports are available upon request
  • Our customer service team is trained to answer technical questions about water quality
  • We conduct regular education initiatives on water quality and safety
  • Facility tours are available for customers who want to see our quality processes firsthand

Conclusion

When you choose Infilstruc water delivery, you're not just receiving water—you're getting a product that has undergone one of the most rigorous quality control processes in the industry. From source to delivery, every step is carefully monitored, tested, and verified to ensure absolute quality and safety.

Our commitment to quality isn't just about meeting standards—it's about exceeding them. We believe that the water you and your family drink should be held to the highest possible standards, and we work tirelessly to deliver on that promise with every bottle.