Privacy Policy

1. Introduction

At Infilstruc ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our water delivery services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you use our services:

• Contact Information: Name, email address, phone number, and physical address
• Account Information: Username, password, and account preferences
• Payment Information: Credit card details, billing address, and other financial information
• Delivery Information: Delivery schedules, preferences, and access instructions
• Communication Records: Customer service inquiries, feedback, and correspondence

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and other actions taken on our website
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and managing our water delivery services
• Processing payments and billing
• Communicating with you about your account, deliveries, and services
• Sending promotional materials and newsletters (if you have consented)
• Improving our website, products, and services
• Analyzing usage patterns and trends
• Preventing fraudulent activity and ensuring security
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with the following parties:

• Service Providers: Third-party service providers who help us operate our business, such as payment processors, delivery partners, and website hosting providers
• Business Partners: Companies we partner with to offer joint promotions or complementary services
• Legal Requirements: When required by law or to respond to legal process, to protect our rights, or to protect the safety of others
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

We do not sell your personal information to third parties for their marketing purposes.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to access personal information we hold about you
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing of your information
• Data Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to processing of your personal information

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: